Bachelor’s degree in Computer Engineering/Science, Electronics Engineering, or any other appropriately relevant field.
Minimum 15+ years of progressive experience in a directly related field.
At least 10 years of professional experience in application automation and development services in an enterprise level environment.
Minimum 3 or more years in similarly relevant mid-level management role with around the same team capacity and complexity of assigned tasks.
Integrate Retail, ERP, portals, mobility, web, APIs, Cloud SAS, in-house developed apps and closed loop business systems to optimize the company’s performance, resources, costs, TCO, ROI, communications and time.
Manage timely multi-level support of application problems, issues and incidents adopting industry service management practices and using automation tools for optimal resolution of employees and customers complaints.
